Privacy Policy
Effective Date: 11.07.2025
At Careably Ltd, we are committed to protecting your personal information and respecting your privacy. This policy outlines how we collect, use, and store any information you provide when using our website or contacting us.
1. Who We Are
Careably Ltd
124 City Road,
London, United Kingdom
EC1V 2NX
📞 0800 404 5973
We provide temporary care and wellness staffing solutions to care homes and private clients across London and surrounding areas.
2. What Information We Collect
We may collect the following information from website visitors, clients, and job applicants:
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Full name
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Contact information (email, phone number)
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Location/postcode
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Job or shift preferences (for applicants)
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IP address and browsing data (via cookies)
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Any information provided through forms or direct contact
3. How We Use Your Information
We use your information to:
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Respond to enquiries or job applications
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Provide care staffing services
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Match carers or support staff to clients
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Send service updates or follow-ups
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Improve our website experience
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Meet legal or regulatory obligations
We never sell your data.
4. Legal Basis for Using Your Data
We process your data under one or more of the following legal bases:
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Your consent (when submitting a form)
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To fulfil a contract or service request
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For our legitimate business interests
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To comply with legal obligations
5. How We Store and Protect Your Data
Your information is stored securely using encrypted platforms and protected systems. Only authorised staff have access, and we regularly review our data protection measures.
We retain personal data only as long as necessary for the purpose it was collected, unless required by law to keep it longer.
6. Cookies
Our website uses cookies to:
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Understand how visitors use our site
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Improve site performance
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Remember your preferences (if applicable)
You can disable cookies in your browser settings at any time.
7. Your Data Rights
Under the UK GDPR, you have the right to:
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Access the personal data we hold about you
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Request correction or deletion of your data
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Withdraw consent at any time
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Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise your rights, contact us at info@careably.co.uk.
8. Changes to This Policy
We may update this privacy policy occasionally. The latest version will always be available on our website.
Contact Us
If you have any questions about this privacy policy or how your data is used, please contact:
📞 0800 404 5973
📍 Careably Ltd, 124 City Road, London, EC1V 2NX